American Invest Hub
  • Politics
  • Investing
  • Business
  • Latest News

American Invest Hub

  • Politics
  • Investing
  • Business
  • Latest News
Business

Taco Bell to roll out AI drive-thru ordering in hundreds of locations by end of year

by admin August 2, 2024
August 2, 2024
Taco Bell to roll out AI drive-thru ordering in hundreds of locations by end of year

Yum Brands hopes to use artificial intelligence to take down drive-thru orders at hundreds of Taco Bell restaurants by the end of this year.

The restaurant company announced on Wednesday that it is expanding its rollout of the tech in the U.S. as it eyes implementing it in drive-thru lanes globally.

Yum Brands joins restaurant rivals such as Wendy’s and White Castle in betting on voice AI, but its plans are the most ambitious to date. While tech companies may promise that voice AI can speed up service times, reduce labor costs and boost sales through upselling, restaurant companies have taken a more measured approach so far, testing the tech to make sure both its employees and customers enjoy the experience.

In June, McDonald’s said it would end its trial of Automated Order Taker, an AI technology tested in partnership with IBM. The Chicago-based company now plans to turn to other vendors instead.

Yum Brands has moved quickly on its test. In May, executives said Taco Bell would expand its pilot of voice AI from five locations to 30 restaurants in California. Currently, more than 100 Taco Bell restaurants in the U.S. use voice AI. Taco Bell had nearly 7,700 U.S. locations at the end of 2023, according to company filings.

Yum Brands said the tech has improved order accuracy, reduced wait times, decreased employees’ task load and fueled profitable growth for the restaurant company and its operators.

“With over two years of fine tuning and testing the drive-thru Voice AI technology, we’re confident in its effectiveness in optimizing operations and enhancing customer satisfaction,” Yum Brands Chief Innovation Officer Lawrence Kim said in a statement.

Five KFC restaurants in Australia are also testing voice AI tech in drive-thrus, Yum Brands said.

Yum Brands is expected to report its second-quarter earnings on Tuesday.

This post appeared first on NBC NEWS

0
FacebookTwitterGoogle +Pinterest
previous post
Sports streaming venture from Fox, Disney and Warner Bros. priced at $42.99 a month
next post
ASX Retraction Statement

Related Posts

Zomato eyes 30% growth in food delivery as...

November 19, 2024

Lloyds in advanced talks to acquire fintech firm...

July 13, 2025

UAW’s Tennessee win fuels backers’ hopes in the...

April 27, 2024

Venezuela’s tourism paradox: Rich in resources, but struggling...

September 14, 2024

Shell share price forms a risky pattern; 27%...

October 2, 2024

TSMC Q3 earnings beat forecast with AI chip...

October 17, 2024

‘One reason’ that’s disabling Trump tariffs from reviving...

May 10, 2025

From Cook to Zuckerberg: Trump hosts tech titans...

September 5, 2025

Nifty 50 index is slowly forming a high-risk...

December 6, 2024

SoftBank, OpenAI unveil Japan AI joint venture to...

February 3, 2025

    Stay updated with the latest news, exclusive offers, and special promotions. Sign up now and be the first to know! As a member, you'll receive curated content, insider tips, and invitations to exclusive events. Don't miss out on being part of something special.


    By opting in you agree to receive emails from us and our affiliates. Your information is secure and your privacy is protected.

    Latest News

    • Why India’s gold demand is expected to dip this festive season

      September 15, 2025
    • Oil jumps 2% as OPEC agree to smaller output hike for October, sanction threats looms

      September 8, 2025
    • Weekly recap: tech titans woo Trump, Xi’s political theatre, Starmer’s reshuffle

      September 7, 2025
    • Trump reaffirms backing for Robert Kennedy amid vaccine policy turmoil

      September 7, 2025
    • South Korean president promises aid to citizens held in US immigration raid

      September 7, 2025

    Categories

    • Business (3,954)
    • Investing (2,864)
    • Latest News (2,059)
    • Politics (1,530)
    • About us
    • Contact us
    • Privacy Policy
    • Terms & Conditions

    Disclaimer: americaninvesthub.com, its managers, its employees, and assigns (collectively “The Company”) do not make any guarantee or warranty about what is advertised above. Information provided by this website is for research purposes only and should not be considered as personalized financial advice. The Company is not affiliated with, nor does it receive compensation from, any specific security. The Company is not registered or licensed by any governing body in any jurisdiction to give investing advice or provide investment recommendation. Any investments recommended here should be taken into consideration only after consulting with your investment advisor and after reviewing the prospectus or financial statements of the company.

    Copyright © 2025 americaninvesthub.com | All Rights Reserved